Product Display & Color Disclaimer

At DealCrate, we strive to provide you with the most accurate representation of our products through high-quality images and detailed descriptions. However, we want to ensure complete transparency regarding potential variations between what you see online and the actual product you receive.

Color Accuracy

Photography and Display Limitations

We make every effort to display product colors and images as accurately as possible on our website. However, please be aware that:

Photography Variations: Due to studio lighting conditions, camera settings, and photographic techniques, actual product colors may vary slightly from the images displayed
Monitor Differences: Different computer monitors, mobile screens, and display devices may show colors differently based on their calibration, brightness, and color settings
Natural Variations: Some products may have natural color variations in materials, fabrics, or finishes that cannot be perfectly captured in photography

What This Means for You

The actual product you receive may have slight color variations compared to what appears on your screen. These variations are typically minor and are considered normal in e-commerce.

Product Images

Image Representation

All product images are taken to best represent the actual item
Multiple angles and lighting conditions are used where possible
Close-up details are provided to show texture and finish
We use professional photography equipment to minimize distortions

Limitations

Lighting Effects: Studio lighting may enhance or diminish certain colors
Digital Processing: Image compression and web optimization may affect color accuracy
Packaging Variations: Product packaging shown in images may vary from what you receive, especially for deal products where packaging conditions are disclosed in product descriptions

Deal Products Considerations

As a deal-focused platform, some of our products may come with:

Alternative Packaging: Which may affect the visual presentation but not the product quality
Bulk Packaging: That differs from retail presentation
Minor Cosmetic Variations: In outer packaging or labels

These conditions are always clearly mentioned in individual product descriptions.

Your Rights

If You're Not Satisfied

If the color variation significantly differs from what was displayed and affects your satisfaction:

Contact us within 12 to 24 hours of delivery
Provide clear photos showing the variation
Our customer service team will review your concern

Return Eligibility

Please note that minor color variations due to photography or display differences are generally not considered grounds for returns. However, if the variation is substantial and affects the product's usability or appearance significantly, please contact our customer service team for assistance.

Tips for Better Color Accuracy

When Shopping

View on Multiple Devices: Check product images on different devices if possible
Read Descriptions Carefully: Pay attention to color descriptions in the product details
Check Reviews: Look at customer reviews and photos for additional perspectives
Consider Room Lighting: Think about where you'll use the product and how lighting affects color perception

Before Purchase

Ensure your device screen brightness is at a comfortable level
Consider that colors may appear different in natural vs. artificial light
Read all product specifications and details carefully

Contact Information

If you have concerns about color accuracy or product appearance:

Email: support@dealcrate.in

Live Chat: Monday to Saturday, 9:00 AM to 7:00 PM (IST)

Our Commitment

While we cannot guarantee perfect color matching due to the technical limitations of digital displays and photography, we are committed to:

Using the best possible product photography
Providing detailed and honest product descriptions
Addressing genuine concerns about significant color variations
Continuously improving our product presentation

Policy Updates

This disclaimer may be updated from time to time to reflect improvements in our photography and display technology.

Note: By making a purchase on DealCrate, you acknowledge that you have read and understood this Product Display & Color Disclaimer.

Effective Date: September 24, 2025 | Last Updated: September 24, 2025